Frequently Asked Questions (FAQ) About Equipment Service Plans

furnace repair

Q.: Will a service plan save me money?
A.: YES! You will save money right away on the cost of separate tune-ups for your heating and cooling equipment and you save money on repairs. You also receive Loyalty credits, good for equipment discounts. All of these saving can, in many cases, pay for the cost of the plan. You get all this coverage for less than what most people pay for a daily cup of coffee. Plus, if you have a heating or cooling emergency, we guarantee a prompt response. This provides priceless peace of mind.

Q.: Why are tune-ups important?
A.: Records show that four out of five system breakdowns could have been prevented with regular maintenance. A tune-up will reduce the chance of breakdowns, keep your system running in peak efficiency and cut fuel bills by up to 10%

Q.: How do I save on repairs?
A.: Our service plans can save you hundreds, or even thousands, of dolllars on repair costs over the life of your system. Without a service plan, depending on your system type, replacing a blower motor on a furnace costs $415 including labor; replacing a circulator motor on a boiler costs $358 including labor. With the Gold Plan, available for our heating oil customers, replacement of these parts - and dozens of others - are covered. With our Silver Plan, available for both oil and propane heating systems, repair charges are reduced by 15%.

Q.: Can I get cooling coverage too?
A.: Yes. Our Cooling Silver Plan provides a tune-up to keep your system running at peak efficiency, saving you money on summer electric bills. You also receive a 15% discount on repairs. Your status as a cooling service plan customer ensures priority service should your a/c system or heat pump ever break down.

Q.: What other coverage can I get?
A.: We offer coverage for water heaters, generators, fireplaces and most propane appliances.

Q.: How do I get started?
A.: Call or return the enclosed card today and we'll take care of the rest.

Need more info? Get the complete details about all of our service plans.

Have we answered all your questions about equipment service plans? If so, we hope you'll become a Rinker Oil Corporation Service Plan customer. If not, please contact us or call us (585-968-3330) with any other questions you have.

Rinker Oil is your locally-owned, full service energy team!